Privacy Policy

Last updated: May 19, 2026

AdaFlow provides operational automation and customer-service workflow support for small businesses. This policy explains how AdaFlow handles information collected through its website, customer communications, and SMS messaging workflows.

Information We Collect

We may collect contact details such as name, business name, email address, phone number, message content, and related operational context when you contact AdaFlow, request service, or opt in to receive messages.

How We Use Information

We use information to provide customer support, respond to inquiries, coordinate operational updates, prepare approval-gated drafts, maintain business records, improve our services, and comply with legal or carrier requirements.

SMS Messaging

By providing your phone number and opting in, you consent to receive operational and customer-service text messages from AdaFlow about your inquiry, appointments, follow-ups, and service updates. Message frequency varies based on the service relationship and communication needs. Message and data rates may apply.

Sharing Information

We may share information with service providers that help operate AdaFlow, such as hosting, messaging, email, and workflow infrastructure providers. These providers may process information only to support AdaFlow services. We do not sell personal information, phone numbers, mobile opt-in data, text message consent, or SMS consent information, and we do not share mobile opt-in data, text message consent, or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Data Retention

We retain information only as long as reasonably needed for operational, support, compliance, security, or legal purposes.

Contact

For privacy questions or SMS support, contact AdaFlow at sparrow@adaflow.io.